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Microsoft Dynamics 365
Product Description
Microsoft Dynamics CRM is one of the leading customer relationship management solution packages. It focuses out of the box on Sales, Marketing and Service. More importantly you can build line-of-business applications that perfectly suit your business’ unique needs. Its high customizability and flexibility allow it to meet many different demands in various industries, and allows business analysts to customize workflows, reports, data management, and more.

With a focus on a solution-oriented approach, our certified CRM professionals have the knowledge, the skill and the experience to implement, customize and develop all CRM related processes in any vertical.
xRM
XRM is an Evolution of CRM so called extended Relationship Management. Further to Customer Relations in Microsoft Dynamics CRM, XRM manages suppliers, employees, partners, assets, and anything that company carries in a relational Database. In addition, the powerful CRM program offers unparalleled integration with Microsoft Office, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint, some of the most widespread applications in the business world.
Benefits
Sales
Marketing
Services
xRM
Key Features
  • Analyze team performance
  • Instant connection with sales rep
  • Trend analysis by product/region Create Dashboards
  • Trend analysis by product/region Create Dashboards
  • Analyze Sales performance/customer response
  • Keep track for team performance
  • Tackle Active Customers cases/assess solution
  • Contact the customer by contact preference
  • Check the progress by communicating solution with customer
  • Sales duties from Sales analysis to POS
Payroll HR Self Service
Product Description
MENAiTech M is a sophisticated set of web-based solutions for HR, payroll and personnel management designed to meet the needs of medium and large size organizations operating in the Middle East and North Africa region. It supports multi-language, multi-currency, multi-branch, multiple taxation profiles, and manages all employees’ transactions.
In addition, we offer a full range of consultation services with MenaITech implementations ranging from taxation law explanation to understanding required NSSF and MOF reports and training.
MenaiTech solutions are 100% compatible with the Lebanese taxation laws.
Key Features
MenaHR MenaHR® is a comprehensive Human Resources information management system designed based on the latest HR functional requirements and collaboration concepts. It helps Human Resources departments and HR professionals achieve many of their goals of improved efficiency, employee and managerial productivity, training and growth, controlled HR costs and increased employee satisfaction.
Mena360Mena360® is a bilingual web-based assessment system that works as a 360-degree feedback survey instrument for organizations. The solution performs self-evaluations in order to assess targeted individuals by peers, teammates, supervisors, customers, and direct reports.Mena360® was designed to simplify the initiation, administration and tracking of the evaluation process. 360-degree feedback evaluations have many other names such as Multi-Rater Feedback and Full Circle Appraisal.
MenaME MenaME® Employee/ Manager Self Services (ESS/MSS) is a web-based solution that enables employees and managers to edit and view their HR-related information online.Employees appreciate this functionality because it involves them in their individual HR functions. HR professionals benefit because the system reduces the amount of phone calls and paperwork coming in and out of their departments. Furthermore, new hires can take responsibility for data entry and accuracy of their personal information.
Product Description
xPayroll™ for NAV advances the ERP’s features for people management, payroll calculations, and attendance administration all in one place, eliminating the need for a standalone payroll software and allowing a seamless integration with the familiar features of Microsoft Dynamics NAV. xPayroll is an international platform that enables organizations worldwide to process and manage their payroll operations seamlessly. It is localized and compliant with governmental and legislative regulations for many countries. xPayroll™ for Microsoft Dynamics advances the ERP’s features for people management, payroll calculations, and attendance administration all in one place, eliminating the need for a standalone payroll software and allowing a seamless integration with the familiar features of Microsoft Dynamics suite.
Key Features
Payroll Periods. And sub-periodsTake on different pay frequencies with different groups of employees. With xPayroll™ , you can run and generate payroll monthly, as well as quarterly, bi-weekly, weekly, and even daily.
Employee shifts and working timesWorking time setup for each day of the week can be flexibly configured, whereby each working day can contain two or more shifts for one or more employees.
Regular or one-time Additions and deductions xPayroll™ allows user-guided definition of additions and deductions occurring periodically or exclusively in a certain period. Automatic additions and deductions will be auto-calculated based on employees’ attendance or absence information.
Features and Highlights
Basic Functionality
Employee Payroll Profiles
Vacations, Holidays, Sick Days, and more
Localization
Employee shifts and working times
Loans
Retroactivity
Pay Tax and Tax exemptions
Attendance and timesheets
Payroll worksheet
Web & Development
Custom Application Development
Custom software applications automate and streamline the processes in an organization, thus saving a huge amount of time and cost while increasing efficiency. We develop custom software development as per our clients' requirements to serve with strategic benefits. As a custom Software Application Development Company, we elucidate their views and draft a blueprint accordingly for the software development.
At every stage of Software Development Life Cycle requirement gathering, strategizing, creating a model, implementation, and deployment, we maintain constant communication with the client so that nothing goes unnoticed and if any risks are identified it can be dealt immediately. We have a dynamic team of talented software developers who are experienced in developing robust and efficient systems.
Key Features
Software Product Development
Application Migration & Re-engineering
Application Maintenance
Enterprise Application Integration
Client - Server Application Development
On-Premise and Cloud Application Development
Website Development
Custom PHP website development service expertise that keeps you ahead. Our teams, trusted by an ever-increasing number of companies looking for custom PHP programming services requirements, are skilled at building resilient, scalable solutions.
The main advantage of the PHP development is that website pages are generated quickly because scripts are processed on the server before being sent to the browser.
The main difference of PHP as a platform from the others is that it can provide significant cost and time savings to any company.
Unlike other PHP development companies, we’ve worked on, and successfully delivered, a wide variety of projects across many industries. That has helped us develop insights unique to industries.
Key Features
PHP Supports On Several Platforms
The Features and FunctionsHardly Have any Limits.
It is Excellent ForBusinesses Worldwide
Allows for Easy Frequent Upgrading
Represents a Cost-Effective Solution
Tech Support For PHP isAll-Encompassing
Mobile Application Development
Product Description
Mobile apps have become the official channel to drive content and services to consumers. Mobile applications are designed to help busy executives, managers, and employees gain on-demand access to critical business information using their smartphones and tablets. They can drive growth for lines of business, provide instant answers from analytics apps, deepen customer relationships with engaging, contextual content and transform your business with industry specific applications.
Our custom mobile apps development services are strictly based on our client’s requirements and end up providing solutions that are second to none. Our mobile app developers have phenomenal experience in designing the UI / UX of Mobile Apps and are also proficient in iOS and Android development. From small to large business entities, we have developed a good number of Native, Hybrid and Enterprise apps Our quality and cost effective solutions have opened new avenues for the clients thus enabling them in accomplishing their business objectives.
Key Features
  • Android Development Designing and Prototyping - Custom Android Application Consulting and Development - Customized Native / Hybrid App Development - Android App Integration with Third Party Applications - App Testing and QA - Maintenance and Support for Android Apps
  • iOS DevelopmentDesigning and Prototyping - Customized iOS App Consulting and Development - iOS App Integration with Third Party Applications - Testing and QA - Maintenance and Support
  • Hybrid DevelopmentCreated using powerful JS, HTML5 and CSS3 languages - Cross-platform/multi-platform development - Knowledge of open source platforms such as PhoneGap, Appcelerator, Sencha, Kendo UI, Adobe Air, QT and many others - Enhanced access to device features and capabilities - High performance - Interactive interface
Business Analytics
Product Description
ACL, a Data-Driven GRC platform, is designed to revolutionize data analytics by making it easier and faster to get credible results which are then handled in one integrated GRC platform. All this is achieved with the following two products:
ACL Analytics and Exchange Server

Through ACL Analytics, it is possible to connect to any data source and run complex risk analytics to uncover trends, patterns, and anomalies which cannot be detected with random sampling or legacy spreadsheet tools. To further enhance and automate your analysis, ACL GRC Analytics Exchange is all that you need. A secure server technology, providing one centralized platform to optimize team-work and schedule data extraction and analysis with IT-trusted connections to ensure continuous monitoring.

ACL GRC

Recognized as an award-winning solution, ACL GRC is an audit, compliance, and risk management platform centralizing all activities in one modern workflow. The advanced features and up-to-date content allow your team to focus on high-value critical thinking, letting technology aggregate your data and statuses for real-time decision making and reporting.

Key Features
With its combined strengths of processing power, purpose-built analytic functionality and high collaborative usability, it’s not surprising that ACL has a dedicated global community of over 14,000 organizations that has been relying on its capabilities for more than 30 years.
  • Increase business assurance
  • Collaborate and share knowledge with one common platform
  • Maximize executive impact with real-time insights
  • Reduce the negative impact on the business
Benefits
Easily access and compare data from different systems
Controlled access to a central repository managed through Microsoft’s Active Directory.
Direct database interface for secure, read-only access to distributed DB instances.
Analyze entire data populations
Automatically log and record every analytic step
Leverage hundreds of built-in data analysis commands and tools
Monitor and share key metrics
Automate and schedule analytics
Identify trends and exceptions through continuous monitoring
Visualize results
Segregation of duties
Risk Assurance and frameworks
Issue management, remediation, and tracking
Configure resolution process stages and escalation timelines
Filter exceptions for review, analysis and management of false positives
Distribute exceptions to business stakeholders for review and resolution
Hyperion
Product Description
Hyperion is a Web-Based prepayment vending systems that provides that allow automatic end-to-end Smart Metering processes enabling a unique billing system that combines a superior electronic customer account management system, integrates metering equipment and smart card technology with authorized charging stations.
The six main goals of the Hyperion subscription management product are:
1. Manage customers data
2. Streamline the subscription orders management operations.
3. Provide dynamics flexible platform to support complicated bundle offers and orders pricing.
4. Manage smartcards, STBs and all of company stock.
5. Provide tool to allow external parties resellers to serve Cablevision customers.
6. Integrate with ERP and other systems.
Key features
  • Secure Login Hyperion users must have a valid user credentials to identify and authenticate themselves. A failed login will alert the user to enter a valid username and a matching password.
  • Customer Data Management The feature allows the Hyperion user to view a list of customers that they have been assigned access to and select desired customer for viewing or editing.
  • Subscription Orders EngineOrder Record: this feature enables Hyperion user create a new customer order and enter all order details such as customer name, dealer, warehouse, type, payment method billing address, installation address and installation date and linked to a bundle and bundle items.
  • Bundles Metrics Engine Hyperion is equipped with dynamics bundle metrics engine that enables system admin to create any kind of offer combination and customize it to fit any rule. Each bundle has a start date, end date, posting group, and class validation and it could be tailored to target a particular group/s of customers, dealers, and/or sales channel.
  • Smart cards and STBs ManagementThe system stores smartcards numbers for sold and existing stock. The smartcard record keeps track of smartcard current and previous statuses, history, its paired STB and client.
  • Integration with other software Integration with ERP: Hyperion integrates with any ERP to post confirmed order and update transaction records in ERP to complete the order fulfillment process. Hyperion also read clients balance amounts from the ERP.
  • Code management Hyperion platform supports the creation and modification of some records and rules in the front-end user interface without the need to code from scratch. Examples are: Customer type, item type, discount type, order status.
  • Users, Roles & Permission ManagementHyperion provides admin with the ability to control how and what users can access on the system. Admin can setup any number of different kinds of roles and set permissions for these roles, and assign users to these roles.
  • Posting Groups and Discount GroupsDiscount Groups: Hyperion enables admin to group customers to be targeted with a discount and bundles.
TimeKeeper
Product Description
TimeKeeper is a web based attendance solution developed by Haceb SAL that allows any company to manage its workforce’s attendance records. With an easy to use interface, role-based access, template driven imports, and an ability to generate multiple views on the same data, TimeKeeper is an invaluable addition to any company that is looking to optimize its workforce and maximize efficiency.
Key features
  • Web based employee attendance record tracking.
  • Flexible Integration with Database.
  • Flexible Integration with Database and File Based Payroll Systems.
  • Provide Attendance Records Management for Multiple Companies.
  • Reflects the Company Internal Hierarchy.
  • Role Based Security.
  • Ability to Define Benefits, Breaks, Vacations and Leaves.
  • Ability to Calculate Transportation and Other Benefit Allowances.
  • 10+ Canned Reports with the Ability to Customize Additional Reports On-Demand.
How is it different?
Multiple Companies Support
Flexible Shifts & Schedules
Hardware Integration/ Import Features
Third Party Integration
Powerful Reporting
Mobile App.
Employee Self-Service
DayCare Management System
Product Description
The early years of childhood development are so important, and we believe good technology plays a role in ensuring strong childcare programs and services.
Haceb Daycare Management System is sophisticated technology that is easy to use and provides efficiencies to your childcare facility.
Our application is website and mobile app based product that bridges communication gap between the childcare staff and parents by allowing them to communicate in real time. The product has a cloud-based storage where childcare center can store records about all the enrolled children and retrieve them whenever needed.
Key Features
  • My Child Profile
  • Daily Diary
  • Meals Schedules
  • Teacher Notes
  • Polls
  • Event Calendar
  • Parents Notes
  • Gallery
  • Video & Audio
  • Notifications
End Users Analytics
Product Description
With unrivalled speed and precision, Nexthink gives you the power to analyze, visualize and act in real-time across all end-user computing data. Nexthink offers IT complete digital span of control by providing both a live and historical view of all endpoints, applications and user activities.Nexthink collects all information from every end-user device in real time and provides the control to instantly transform, repair and secure all your endpoints.Our modular platform gives you the ability to manage the full employee digital experience cycle from issue detection to employee engagement to resolution straight from your screen.
Key features
  • Complete live and historical data in secondsData from every device (desktops, laptops, virtual desktops, mobile devices) at your fingertips instantly. Search now but get the historical data of what happened days or weeks ago to have the right perspective.
  • Built for the user and the enterpriseSupport for all modern enterprise requirements, including the ability to scale to hundreds of thousands of devices. While we meet the most complex enterprise requirements, Nexthink is built for ease of use. Our awarding-winning UI and lightweight design offer unprecedented speed and precision.
  • On-the-spot issue detection and remediationMost analytics products focus on just data. Nexthink goes beyond by not only finding the issues, but enabling you to fix them. Automate remediation across all your endpoints with full flexibility.
  • Go beyond the endpoint,Get end-user feedback.Engage in conversations with employees to measure satisfaction and continuously improve business efficiency. No need for more guessing from machine data, the ultimate truth is with the people working behind their devices.
Benefits
Reduce incidents with Self-healing and self-help
Help end users solve issues independentlyDiagnose and resolve issues automaticallyUnderstand the impact of changes to avoid potential issuesProactively solve problems before they occur
Shorten incident time to resolution
Embed 1-click issue resolution within support checklistsIdentify the cause of a problem more quicklyEscalate the issue directly to the right teamGet advanced diagnostic data for common applications such as Skype for Business
Ensure endpoint security and compliance
Quickly flag failures and outages with unrivalled end-to-end visibilityGet ahead of the game by identifying issues before end-user notificationObtain end-user feedback for continuous service improvement
Improve quality of IT services for end users
Continuously monitor employee satisfaction through targeted questions to end usersGet instantly alerted about dips in employee satisfactionIdentify key actions to take to improve overall satisfaction
BITDEFENDER
Product Description
A single console gives you comprehensive protection for your workstations and servers, physical or virtual. GravityZone Business Security blends machine learning and heuristics with signatures and other techniques to offer protection against all types of malware, plus threats such as phishing, ransomware, exploits and zero-days
Key features
  • Layered Protection For Your EndpointsYour desktops, laptops and servers are protected with layered security: machine learning, heuristics, signatures, memory protection and continuous monitoring of running processes, malware blocking, disinfect, quarantine and rollback.
  • Web-based Security - No Need For HardwareThere will be no need for dedicated servers or more IT staff, as GravityZone centralizes all security features into a single console. Employees never have to update or monitor security activities. You can save time by remotely installing protection on all unprotected computers through a simple and comprehensive procedure. The security solution can be deployed either on premises or hosted by Bitdefender in cloud.
  • Advanced Application Behavior MonitoringBitdefender’s Process Inspector permanently monitors running processes for signs of malicious behavior. A pioneering and proprietary technology launched in 2008 as (AVC), it has constantly been enhanced, keeping Bitdefender one-step ahead of emerging threats.
  • AI And Machine Learning Perfected Over YearsArtificial Intelligence and machine learning are essential to combat a threat landscape that is larger and more sophisticated than ever. Unlike other vendors, Bitdefender has years of experience perfecting these technologies and the results clearly show this: better detection rates with fewer false positives.
  • Largest Security Intelligence CloudWith over 500 million machines protected, the Bitdefender Global Protective Network performs 11 billion queries per day and uses machine learning and event correlation to detect threats without slowing down users.
Benefits
Protected data and confidential information
Block hackers from stealing sensitive records or employee informationEasily stay on top of any business security eventBe compliant with regulations
Forget about security issues
No viruses, rootkits, malware, phishing, advanced attacksAnti-ransomware, advanced anti-exploit, anti-ransomware vaccine, Content Control, Device Control etc Automatic updates - users can’t deactivate
Easy to install and easy to manage
Console is available immediately after signupAutomatically discover network computersAutomatically uninstall legacy solutions
Microsoft 365 Business
Product Description
An integrated solution, bringing together the best-in-class productivity of Office 365 with advanced security and device management capabilities to help safeguard your business.
Key features
  • Get more done • Create your best work with intelligent tools built in to Office • Get work done with enterprise grade email and calendaring • Access your files from anywhere with online file storage • Easily integrate with other commonly used apps and solutions
  • Work better together• Bring together teams and resources, all in one place • Connect with customers, coworkers, and suppliers • Host online meetings to increase collaboration and productivity • Work anywhere from any device
  • Safeguard your data• Help protect against security threats • Help secure your business data from accidental leaks • Control who has access to your business information • Gain peace of mind that you have tools to help you remain compliant
  • Simplified for you • Choose solutions that are right for your business • Get more value for your money • Give your employees to tools they need • Ensure you have the latest features and security updates
What’s included
Comes with Office
Email and calendaring
File storage
Data protection controls
Safest Windows ever
Cyberthreat protection
Administration and deployment
Dependability and support
HOTLINE
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IT OUTSOURCING
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
SCHEDULED VISITS
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MAINTENANCE
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CONTACT SUPPORT
Web Design 80%
HTML/CSS 70%
Opencart 40%
Graphic Design 90%
Wordpress 58%
IT Outsourcing Services

For organizations that require continuous IT Support Services and are lacking the Technical Resources, we provide a team of certified IT Engineers to Support in-house IT Infrastructure users IT needs.

Service Level Agreement

For medium and large companies who can't withstand a downtime, we provide customized Service Level Agreement with guaranteed response times and dedicated account manager to make sure any problem is handled within the agreed periods.

Maintenance Contracts

We provide contractual maintenance to all sorts of companies who need to keep their IT environment in a top shape, and receive first class support when needed.

Hotline Support

Our professional hotline agents provide first level support to customers, trying to fix simple problems in the fastest possible way, or escalate to the Level 2 support.

Onsite Repair Visits

Our certified engineers and technicians provide on-site support services for all kinds of IT problems in a timely and professional manner.

Computer Repairs

Being an IBM, Lenovo, and Lexmark Authorized Service Center, we provide hardware and software repairs for servers, computers, laptops, and printers

Servers and Storage

As a Lenovo business partner our offerings include the latest complete data center portfolio that includes servers, storage, networking, software, solutions, services and business continuity solutions like backup/archiving, replication and disaster recovery.

Pcs and Notebooks

Being a Lenovo partner, our PC offerings target to serve the business user by providing Lenovo’s quality and innovative technologies. This covers Lenovo PCs, notebooks and tablets. Our service center employs a team of certified engineers who provide high standard support for all Lenovo products. Desktops - Notebooks - Tablets - Support Service Center

Printings Solutions

We offer a full range of printing solutions based on Lexmark’s latest technologies. Lexmark’s offerings range from the small office inkjet printers to the high end multifunction laser color printers. As the sole warranty service provider in Lebanon, our Lexmark expert center employs a team of certified engineers who provide high standard support for all Lexmark products.

Networking Solutions

Our certified engineers can help you design and deploy your network infrastructure to support your current and future business needs, our solutions include WAN./LAN connectivity, security, IP telephony, and video conferencing.

Corning Incorporated

Corning is the world leader in specialty glass and ceramics.Spanning a broad range of end-to-end fibre, copper and wireless solutions for communications networks, Corning forms the backbone that connects businesses, homes, and people around the globe. More

dormakaba

No matter where you need innovative, reliable access and security solutions, we are there for you with our high-quality portfolio: in hotels, shops, sports facilities, airports, hospitals, at home or in the office.We are one of the top three companies of access control and security solutions on the global market. We provide everything you need for secure access to buildings and rooms, all from a single source. More

CLOUD OFFERING

Cloud
Entreprise
Microsoft Ofiice 365
Just as every job is easier with the right tool, every workload runs better on the right technology. And complex cloud environments can have multiple, widely-ranging workloads. That’s why SoftLayer provides powerful bare metal servers and flexible virtual server instances in a single
Microsoft Exchange Solutions
Just as every job is easier with the right tool, every workload runs better on the right technology. And complex cloud environments can have multiple, widely-ranging workloads. That’s why SoftLayer provides powerful bare metal servers and flexible virtual server instances in a single
Microsoft SharePoint
As you expect with virtual cloud servers (but rarely with bare metal), it’s all on demand and billed on monthly or hourly terms. No long-term commitments. Complete infrastructure control
Microsoft SQL
As you expect with virtual cloud servers (but rarely with bare metal), it’s all on demand and billed on monthly or hourly terms. No long-term commitments. Complete infrastructure control
Business Software
on the Cloud
Microsoft Exchange Solutions
Just as every job is easier with the right tool, every workload runs better on the right technology. And complex cloud environments can have multiple, widely-ranging workloads. That’s why SoftLayer provides powerful bare metal servers and flexible virtual server instances in a single
Microsoft SharePoint
As you expect with virtual cloud servers (but rarely with bare metal), it’s all on demand and billed on monthly or hourly terms. No long-term commitments. Complete infrastructure control
Microsoft SQL
As you expect with virtual cloud servers (but rarely with bare metal), it’s all on demand and billed on monthly or hourly terms. No long-term commitments. Complete infrastructure control
Cloud
Infrastructure
Bare metal servers
Just as every job is easier with the right tool, every workload runs better on the right technology. And complex cloud environments can have multiple, widely-ranging workloads. That’s why SoftLayer provides powerful bare metal servers and flexible virtual server instances in a single
Virtual Servers
Just as every job is easier with the right tool, every workload runs better on the right technology. And complex cloud environments can have multiple, widely-ranging workloads. That’s why SoftLayer provides powerful bare metal servers and flexible virtual server instances in a single, seamless platform: The same data centers, one global network of networks, and a single API, Web portal, and account model.As you expect with virtual cloud servers (but rarely with bare metal), it’s all on demand and billed on monthly or hourly terms. No long-term commitments. Complete infrastructure control
SAN Storage
Just as every job is easier with the right tool, every workload runs better on the right technology. And complex cloud environments can have multiple, widely-ranging workloads. That’s why SoftLayer provides powerful bare metal servers and flexible virtual server instances in a single, seamless platform: The same data centers, one global network of networks, and a single API, Web portal, and account model
Backup on the Cloud
As you expect with virtual cloud servers (but rarely with bare metal), it’s all on demand and billed on monthly or hourly terms. No long-term commitments. Complete infrastructure control
Office location
1st flr., Kaaki Tower, Algeria Str. Zarif
P.o.box: 113-6571, Beirut . Lebanon
Telephone: +961 (1) 373000
Fax: +961 (1) 373000 Ext: (301)
Phones
Sales: +961 (1) 373000 Ext: (327)
IT Support: +961 (1) 373000 Ext: (388)
Enterprise Solutions: +961 (1) 373000 Ext: (355)
Procurement: +961 (1) 373000 Ext: (310)
Support Service location
Chaar Building, Coral Beach, Jnah
Telephone: +961 (1) 373000 Ext: (388)
Email Addresses
Sales: Sales@haceb.com.lb
IT Support: IT@haceb.com.lb
Enterprise Solutions: Enterprise.s@haceb.com.lb