For organizations that require continuous IT Support Services and are lacking the Technical Resources, we provide a team of certiﬁed IT Engineers to Support in-house IT Infrastructure users IT needs.
Service Level Agreement
For medium and large companies who can't withstand a downtime, we provide customized Service Level Agreement with guaranteed response times and dedicated account manager to make sure any problem is handled within the agreed periods.
We provide contractual maintenance to all sorts of companies who need to keep their IT environment in a top shape, and receive ﬁrst class support when needed.
Our professional hotline agents provide ﬁrst level support to customers, trying to ﬁx simple problems in the fastest possible way, or escalate to the Level 2 support.
Onsite Repair Visits
Our certiﬁed engineers and technicians provide on-site support services for all kinds of IT problems in a timely and professional manner.
Being an IBM, Lenovo, and Lexmark Authorized Service Center, we provide hardware and software repairs for servers, computers, laptops, and printers