SUPPORT SERVICES
For organizations that require continuous IT Support Services and are lacking the Technical Resources, we provide a team of certified IT Engineers to Support in-house IT Infrastructure users IT needs.
For medium and large companies who can't withstand a downtime, we provide customized Service Level Agreement with guaranteed response times and dedicated account manager to make sure any problem is handled within the agreed periods.
We provide contractual maintenance to all sorts of companies who need to keep their IT environment in a top shape, and receive first class support when needed.
Our professional hotline agents provide first level support to customers, trying to fix simple problems in the fastest possible way, or escalate to the Level 2 support.
Our certified engineers and technicians provide on-site support services for all kinds of IT problems in a timely and professional manner.
Being an IBM, Lenovo, and Lexmark Authorized Service Center, we provide hardware and software repairs for servers, computers, laptops, and printers